VA Western New York Healthcare System
Local Patient Access Data
Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.
Buffalo: To schedule, reschedule or cancel an appointment for Primary Care or Womenâ€™s Wellness, call 1-866-884-8567.
Batavia: To schedule an appointment call (585) 297-1050.
Please notify your primary care team or clinic if you are unable to keep your scheduled appointment.
If you must reschedule your appointment, please contact your primary care doctor at the medical center or at the community based outpatient clinic where you are being treated to request another appointment.
VA's Veteran Appointment Request app is available at select locations. The app makes it possible for Veterans to self-schedule primary care appointments and request assistance in booking both primary care and mental health appointments at the VA facilities where they receive care. In addition to scheduling appointments, Veterans can use the Veteran Appointment Request app to track appointment details and the status of requests, send messages about requested appointments, receive notifications and cancel appointments. Read more about the Veteran Appointment Request app.