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Contact Us
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Patient Advocate
Every VA Medical Center has a Patient Advocate who can assist patients and their families with questions and concerns they may have regarding VA care, benefits, policy or procedures.
If you, or a veteran you care for has not been able to resolve important issues related to VA through other means of communications please contact the Patient Advocate at your VA Medical Center or e-mail the VA National Inquiry Routing & Information System (IRIS) link below.
Western New York Healthcare System at Buffalo
Christine Krupski, Building 1, Room 130 E, in the Veteran Service Center (716) 862-8852
Western New York Healthcare System at Batavia
Tom Bligh, Building 1, Room 103
(585) 297-1257
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VA National Inquiry Routing & Information System (IRIS)
For questions and assistance with all matters related to the Department of Veteran's Affairs, the Inquiry Routing & Information System (IRIS) has information covering all VA Departments, services, benefits and the ability to submit questions using their secure site.
Quickcard
How are we doing? The VISN 2 Quickcard is a way to provide fast, anonymous feedback about VA services or facilities. Your comments help improve the service VA provides for all veterans.
TelCare
Use TelCare for health care questions if it's after hours or when you're away from home. Toll-free 1-888-838-7890.
Buffalo VA Medical Center Department Phone Lists
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Veterans Service Center
The VSC provides "one-stop shopping" for information about how to access VA healthcare, eligibility, and health benefits. Staff also assist veterans with DoD/TRICARE, MCCF Billing, Veterans Identification Cards and general questions.
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Toll-Free Call Center: 888-823-9656
Call Center Hours: 8:00 a.m. - 6:00 p.m.
Batavia: (585) 297-1053 or (585) 297-1056
Buffalo: (716) 862-8888 |
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Website Assistance
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Email the ***
with suggestions, ideas, problems, or technical assistance regarding this Web site.
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| *** Submitting requests through this e-mail link is not secure. If you wish to send a secure message, please use the VA National Inquiry Routing & Information System (IRIS) link on our Contact Us page linked from the bottom of all pages. |
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